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Bright House Networks is a company of more than 7,100 professionals dedicated to perfecting our customers' home entertainment experience. We understand that you want what you want, when you want it.
Bright House Networks customers have Digital Phone, high-speed data (HSD), Video-on-Demand (VOD) and Subscription Video-on-Demand (SVOD) available to them. Bright House Networks also makes available Digital Video Recorders (DVR) that have become immensely popular with customers. The company’s Florida operations currently deliver nearly 300 channels to customers and were among the first in the country to offer High Definition Television signals (HDTV). Since its introduction, HDTV has achieved impressive acceptance with Bright House Networks customers who are equipped to receive the signals.
Exceptional customer service is the company’s cornerstone of its business and top priority across all operating units. Bright House Networks local, customer service centers are available 24 hours per day, seven days per week, including holidays. Public affairs, social responsibility and community involvement continue as major initiatives for the company as an ongoing commitment to the families and communities
Bright House Networks serves. This includes long-term commitments to education and to what matters in the lives of the Bright House Networks customers. Bright House Networks operations are proud supports of and partners in children’s safety initiations, enhanced education programs and community-wide efforts to invest in the futures of children.
Advance/Newhouse manages Bright House Networks, which serves over 2.2 million subscribers in cable television systems located in and around Tampa Bay, Central Florida, Indianapolis, Birmingham, Bakersfield and Detroit along with several smaller systems in Alabama and panhandle Florida. The company also exclusively provides Central Florida News 13 and Bay News 9, 24-hour local news stations in Central Florida and the Tampa Bay Area. Advance/Newhouse is a privately held company headquartered in Syracuse, New York. The Advance/Newhouse partners’ other interests include Condé Nast magazines, PARADE magazine, daily newspapers serving 26 cities, American City Business Journals, which publishes business journals in over 40 cities, Advance Internet and CondéNet, producers of online services, and a significant interest in Discovery Communications, Inc.
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